FAQs

Shipping

How much is shipping?

Shipping is a flat rate of $9.55 for regular post and $12.50 for express post within Australia.

Do you offer international shipping?

We do offer international shipping for the flat rate of $30.

How long should I expect it takes for my parcel to arrive?
We follow the Australia Post timeframes. Please however note due to the current coronavirus lockdowns there may be some additional delays in receiving your parcel.

Regular post: 2-5 business days within QLD, or 3-6 days interstate within Australia.

Express post: 1-2 days within Australia.

International: Due to increased government regulation worldwide during the coronavirus (COVID-19) pandemic, Australia Post anticipates that there will be some delays affecting the passage of mail through customs. This depends on the local customs regulations for each impacted country, region and territory.
For further information on international delivery times, please follow the below link for Australia Post https://auspost.com.au/service-updates/international-delivery-times.

If you are concerned or have any questions regarding postage to your country, please contact us at info@thewildbloomer.com.au and we will be happy to assist.

How do I wash and care for my items?
Please follow the how to care for your bag instructions linked on our website.

Payment

What kinds of payment do you accept?
We accept payments via VISA, MASTERCARD, AMEX, SHOP PAY, APPLE PAY, GOOGLE PAY AND PAYPAL.

Returns and Exchanges
You may return unused goods for an exchange or refund within 14 days of purchase. For more information, please visit our returns and exchanges page on our website.